Privacy Policy – Wind Crystal

At Wind Crystal (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website www.windcrystal.com or purchase our crystal bracelets.

  1. Information We Collect

We may collect the following information:

  • Personal Details: Name, email, phone number, shipping/billing address.
  • Payment Information: Credit card details (processed securely via [e.g., Stripe, PayPal, Afterpay]), stored only for transaction purposes.
  • Device/Usage Data: IP address, browser type, pages visited (via cookies).
  • Communications: Emails, chat logs, or feedback you provide.
  1. How We Use Your Information

Your data is used to:

  • Process orders and deliver products.
  • Communicate about your purchase (e.g., order confirmations, tracking).
  • Improve our website and customer service.
  • Send marketing emails (only with your consent; unsubscribe anytime).
  1. Sharing Your Information

We do not sell your data. Limited sharing may occur with:

  • Shipping Partners (e.g., Australia Post, DHL) for delivery.
  • Payment Processors to complete transactions.
  • Legal Authorities if required by Australian law.
  1. Security Measures

We protect your data through:

  • SSL encryption on our website.
  • Secure payment gateways (PCI-DSS compliant).
  • Restricted staff access to personal data.
  1. Cookies & Tracking

We use cookies to:

  • Remember your cart items.
  • Analyse website traffic (via Google Analytics).
  • You can disable cookies in your browser settings.
  1. Your Rights

Under Australian privacy laws, you can:

  • Request access to or correction of your data.
  • Opt out of marketing communications.
  • Request deletion of your account (where applicable).
    Contact us at windcrystalss@gmail.com to exercise these rights.
  1. Changes to This Policy

We may update this policy periodically. Check this page for the latest version.

  1. Contact Us

For privacy concerns or questions:
Email: windcrystalss@gmail.com

Australian Compliance Notes:

  • Aligns with the Privacy Act 1988 and APPs.
  • Includes mandatory breach notification requirements.
  • Clearly states data retention practices.

 

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